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DameWare Remote Support by SolarWinds

DameWare Remote Support by SolarWinds
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DameWare Remote Support 12 (DRS) (formerly DameWare NT Utilities) lets you manage servers, notebooks and laptops remotely so you can quickly support end-users.

It includes desktop remote control and the ability to complete Windows Administration tasks remotely right from the DameWare Remote Support Console!

With DRS, you can connect to a computer and control the desktop as if you were physically sitting at the keyboard. You can perform any action remotely including installing software and drivers, changing configuration settings, and troubleshooting issues.

With DameWare Remote Support 12 you can resolve many Windows problems without having to take remote control of the computer. DRS lets you manage and administer Windows computers remotely from a single console.

in addition, this remote program allos you to manage and update Microsoft Active Directory. You can add, delete and update objects such as Organizational Units (OUs), Containers, Users, Groups and Computers. It also supports managing extended attributes such as photo, logo and employee ID.

  • Troubleshoot end-user problems using remote control
  • Remotely manage and administer Windows computers
  • Update and maintain Microsoft Active Directory
  • Inventory and export server and laptop configurations

DameWare Remote Support allows you to remotely export information from Windows computers. You can export information about disk drives, printers, services, network shares, software and much more. All information is available in common formats including XML and CSV.

DameWare Remote Support 12 Key Features:

  • Remotely reboot servers and notebooks
  • Start and stop Windows Services
  • Clear and view Windows Event Logs
  • Copy and delete files on remote computers
  • Manage Windows Active Directory
  • Take full control of the end-user’s desktop in one click
  • Chat with the end-user as you troubleshoot problems
  • Take screenshots of remote desktops
  • Automatically install agents as you need them
  • Remote Support Software that’s easy to use

Changes in DameWare Remote Control 12.3:

  • Performance enhancement in the speed of copying agent files to remote host
  • Remote Support can again access PCs using Intel KVM authentication.
  • Remote Support now runs successfully when users open Remote Command as View.

Changes in DameWare Remote Control 12.2.4:

  • User interface updates and security improvements.
  • It also includes SQLite in place of Microsoft SQL Server Compact Edition for interactions in the Dameware Central Server.

Changes in DameWare Remote Control 12.2.3:

Security Improvements:

  • Default credentials have been removed from Dameware Central Server and Mobile Gateway. New users are prompted to enter credentials during installation, and existing users are prompted to change their credentials when they first log on.
  • SQLite and zlib libraries have been updated to the most recent versions.
  • Legacy Windows Event Logging API has been replaced with the most recent version.

Homepage – https://www.dameware.com

Supported Operating Systems:

  • Windows Server 2008 R2
  • Windows 7
  • Windows Server 2012 R2
  • Windows 8
  • Windows 8.1
  • Windows 10
  • Windows Server 2016
  • Windows Server 2019

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